Customer Service Agent Skills

Updated May 6, 2020

Customer Service Agent skills for resume ranked based on what employers demand in online job postings.

Soft Skills

Frequency in Job Postings
Problem Solving
22%
Leadership
13%

Hard Skills

Frequency in Job Postings
Customer Service
100%
Sales
33%
Billing
12%
Office Management
12%
Account Management
10%
Typing
10%
Performance Management
9%
Retail
8%
Logistics
3%
Project Management
3%
Process Improvement
3%
Inventory Management
2%
Accounting
1%
Cash Handling
1%
Merchandising
0%
Data Analysis
0%
Financial Reporting
0%

Software

Frequency in Job Postings
Salesforce
1%

Programming Languages

Frequency in Job Postings
We do not have any programming languages for this occupation

Operating Systems

Frequency in Job Postings
We do not have any operating systems for this occupation

Social Media

Frequency in Job Postings
We do not have any social media for this occupation

Other IT Skills

Frequency in Job Postings
We do not have any other it skills for this occupation

Languages

Frequency in Job Postings
We do not have any languages for this occupation
Top 10 Customer Service Agent skills ranked based on what employers demand in online job postings.

Share:

Download Chart

Creative Commons License CC BY-ND 3.0

Embed chart on your website:

Top 10 Customer Service Agent Skills

Here's a list of the top 10 customer service agent skills:

  1. Customer Service
  2. Sales
  3. Problem Solving
  4. Leadership
  5. Billing
  6. Office Management
  7. Account Management
  8. Typing
  9. Performance Management
  10. Retail