Customer Service Manager Skills

Updated May 5, 2020

Customer Service Manager skills for resume ranked based on what employers demand in online job postings.

Soft Skills

Frequency in Job Postings
Leadership
48%
Problem Solving
21%
Negotiation
2%

Hard Skills

Frequency in Job Postings
Customer Service
100%
Performance Management
49%
Billing
40%
Process Improvement
34%
Office Management
18%
Accounting
12%
Inventory Management
12%
Account Management
11%
Merchandising
8%
Data Analysis
6%
Data Processing
5%
Business Analysis
4%
Cash Handling
4%
Contract Management
4%
Logistics
3%
Lean Manufacturing
1%

Software

Frequency in Job Postings
Microsoft Excel
8%
Microsoft Word
5%

Programming Languages

Frequency in Job Postings
We do not have any programming languages for this occupation

Operating Systems

Frequency in Job Postings
We do not have any operating systems for this occupation

Social Media

Frequency in Job Postings
We do not have any social media for this occupation

Other IT Skills

Frequency in Job Postings
We do not have any other it skills for this occupation

Languages

Frequency in Job Postings
We do not have any languages for this occupation
Top 10 Customer Service Manager skills ranked based on what employers demand in online job postings.

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Top 10 Customer Service Manager Skills

Here's a list of the top 10 customer service manager skills:

  1. Customer Service
  2. Performance Management
  3. Leadership
  4. Billing
  5. Process Improvement
  6. Problem Solving
  7. Office Management
  8. Accounting
  9. Inventory Management
  10. Account Management