Customer Service Representative Skills

Updated May 6, 2020

Customer Service Representative skills for resume ranked based on what employers demand in online job postings.

Soft Skills

Frequency in Job Postings
Problem Solving
33%
Leadership
2%
Communication
1%

Hard Skills

Frequency in Job Postings
Customer Service
100%
Cash Handling
39%
Product Management
38%
Office Management
7%
Machine Operation
6%
Billing
6%
Account Management
5%
Purchasing
5%
Data Management
3%
Pricing
3%
Project Management
3%
Medical Records
3%
Inventory Management
2%
Data Processing
2%
Banking
2%
Process Improvement
1%
Accounting
1%
Merchandising
1%
Email Marketing
1%
Logistics
1%
Loans
1%
Contract Management
1%
Medical Terminology
1%
Data Collection
1%

Software

Frequency in Job Postings
We do not have any software for this occupation

Programming Languages

Frequency in Job Postings
We do not have any programming languages for this occupation

Operating Systems

Frequency in Job Postings
We do not have any operating systems for this occupation

Social Media

Frequency in Job Postings
We do not have any social media for this occupation

Other IT Skills

Frequency in Job Postings
We do not have any other it skills for this occupation

Languages

Frequency in Job Postings
We do not have any languages for this occupation
Top 10 Customer Service Representative skills ranked based on what employers demand in online job postings.

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Top 10 Customer Service Representative Skills

Here's a list of the top 10 customer service representative skills:

  1. Customer Service
  2. Cash Handling
  3. Product Management
  4. Problem Solving
  5. Office Management
  6. Machine Operation
  7. Billing
  8. Account Management
  9. Purchasing
  10. Data Management